Payment

All fees, deductibles, copays, and coinsurance are due at the time of the visit. Forms of accepted payments: Cash, Credit Cards, Zelle, Venmo, and HSA/FSA cards.

INSURANCE

Insurance & Financial Responsibility

To verify coverage, e-mail a picture of the front and back of your insurance card and send it to info@acupuncturetothepeople.com.

We will happily check your acupuncture benefits and get back to you within a business day. Once verified, we will email you with a brief breakdown of your benefits.

Please include the patient's name and date of birth.  If the patient is not the subscriber, please also include the subscriber’s name and date of birth.

We are currently in-network with Blue Cross Blue Shield of MA and Mass General Brigham Health Plan. However, being in-network with an insurance company does not necessarily mean that every service or treatment is covered under every plan.

Insurance Verification

Insurance companies offer many different plans and benefit levels, with varying deductibles, copayments, coinsurance requirements, referral requirements, and coverage limitations. For this reason, insurance eligibility and benefits should always be verified before receiving care.

While our office can assist with insurance verification, verification of benefits is not a guarantee of payment or coverage. Ultimately, your specific insurance plan determines what services are covered and what portion of the cost is your responsibility.

Covered Conditions

Please be aware that insurance coverage applies to pain-related conditions. Services provided for conditions or purposes that are not considered medically necessary for the treatment of a pain condition may not be covered by your insurance plan.

If you are unsure whether your particular condition or treatment is covered, we strongly encourage you to contact your insurance company before your appointment to confirm your benefits and any applicable referral requirements.

Understanding Your Financial Responsibility

It is the patient's responsibility to understand the terms and benefits of their individual insurance plan, including:

  • Deductibles

  • Copayments

  • Coinsurance

  • Referral requirements

  • Coverage limitations and exclusions

  • In-network and out-of-network benefits

  • Medical necessity requirements

  • Services that may not be covered by the plan

Ultimately, any amount not reimbursed or paid by your insurance company is the patient's financial responsibility.

We encourage all patients to contact their insurance company with questions about their specific benefits and coverage. Your insurance plan is a contract between you and your insurance company, and we cannot guarantee that your insurance company will reimburse for a particular service.

Out-of-Network Insurance

When using out-of-network benefits, payment is required at the time of service. We will then provide you with an insurance claim or a super bill. You can typically expect reimbursement from the insurance carrier within 2-4 weeks of treatment.

CANCELLATIONS & MISSED APPOINTMENTS

We kindly ask that you provide 24 hours notice of cancellation. If you miss your appointment/late cancel, we reserve the right to charge a no-show/late cancel fee.